We get it, sometimes something just doesn't work for you and you want your money back. Don't worry, as long as an item is still in its original condition, we accept returns within 7 days of receipt.
* Please note that shipping costs will not be refunded in case of return
• All items must be returned in their original condition, without having been worn, washed or altered, and with tags still attached.
• Merchandise must be returned in one package.
• Return shipments must be made using the same service as for the original delivery (DHL)
Steps for a successful return:
Using the return form that can be found your package, please indicate which item(s) you wish to return. Place the form with the item(s) you wish to return in the original packaging. The forms MUST be filled out with all required information and sent back with your items or else return with not be eligible for refund.
* If you have lost the form, please download it again HERE.
Contact your courier service and send us back the package to the address listed below.
11030, Belgrade, Serbia
*We would like to note that all return costs must be paid for by the customer.
Once we have received the package, we will send you an email. All approved returns will be refunded as soon as possible in the currency and payment method that was used for original purchase.
*Please bear in mind that refunds may take up to 7 working days, depending on your bank.
* We highly recommended for you to keep proof of postage. If the package is for some reason lost, we will not be able to track it for you if you have no confirmation on hand as evidence.